Most frequent questions and answers
Hypley provides the platform and marketplace for users and providers to make a booking, Hireitem does not physically stock items. Individual providers or businesses supply the item.
Take photos before and after hiring the asset to ensure you do not get blamed for any damaged. When hiring an item if you don’t pay for insurance then any loss or damage to the items will be your sole responsibility. Providers should have insurance on their items, therefore you should only have to pay the premium of the insurance. We are working to make sure all providers have insurance. You can use the filters, read the listing description or ask the provider about their policy and insurances.
You can not cancel your booking one month out. If you would like to cancel beforehand please contact your provider and the hypley team.