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Balloons and Sparkle is all about offering amazing balloon decor for weddings, events, functions, birthdays, baby showers etc and all with Sparkle.
The customer service is fantastic! I’ve ordered my fair share of flowers and such through various businesses but I’ve never been so impressed as I am with theirs.
The arrangements they do look absolutely amazing, their response times and friendly staff are fantastic and I LOVED that they sent a text upon successfully delivery including pictures of what the arrangement looked like! Normally you don’t know what an arrangement really looked like in the end unless the recipient sends you a photo. That was just fantastic! Thank you! I can see why the lady at the Children’s hospital so highly recommended this business.
Hello Mark & KJ,
Thankyou so much for my son’s birthday decorations. Words cannot describe how beautiful the room looked. It was more than we imagined. From the first day Shaan and I met with you two to discuss our requirements, to the finished product, you showed a high level of friendliness and professionalism. You surley sparkled our little one’s special day. It was a brand new experience for all our guests. Really appreciated and looking forward to do more parties with you guys in future. Keep it up your good work and good luck xx
Savani, Shaan & little boy Senon
Professional Team with Amazing Customer Service!! I Would highly recommend them to all my dear ones.
I would highly recommend them to all my friends!! Their services are just amazing 🙂
These guys are fantastic – delivered a balloon/cupcake surprise to a friend who really needed some cheering up and he was so happy and so was I. I would 100% use Balloons and Sparkle again – thanks Mark great work.
These guys are amazing! Great communication, service and incredible presentation and ballon. Would highly recommend them and use again in the future
Absolutely amazing service, the team went above and beyond to surprise my partner at work last minute with a gorgeous selection of birthday balloons, they even collected some Krispy Kremes to deliver with the balloons for him. Blown away, THANK YOU!
An awesome product and service. Ordered around 10 am and personally delivered the the hospital ward with a bonus surprise a few hours later. It really made my sick daughter’s day. I got a photo text of the balloon and updates when it was delivered. Couldn’t be happier!
I am absolutely thrilled with the balloon arrangement I organized for my husband’s 50th. I ordered online, but ended up consulting over the phone with Balloons and Sparkle and trusted in their ideas. It is perfect and my husband is chuffed!! Also, it was delivered precisely on time! Very, very happy 🙂 Thank you!
Very rude people. Would not help us with our own balloon inflation. Arrived extremely late. went into areas of property without asking. Rude and abrupt man. would never recommend them to anyone. Not once did I say that the balloon arches wheren’t nice they where lovely. You did enter my garage on the night without permission to use the power !!!! Your delivery of “I will let you handle them” was not polite as you may think. Sorry but you are a very rude man. yes the balloon arches where lovely but your personal delivery is not so.
WOW, Beautiful & Stunning Decorations. They are Truly PROFESSIONALS in their field of SPARKLE…Thank you soo much Bailey family and their wonderful team at Balloons and Sparkle!!
Ordered 9.10am – delivered 11.10am!!!!!
Thank you so much for going to the special effort to brighten both my daughters and my day. It’s a bit sad when you’re not with your kids on their Birthdays and you made it soooo much better for me today.
Wonderful business with outstanding customer service. Will be recommending you to all my friends.
Im shocked that they have such good reviews. I had a terrible experience. Slack return on emails, no return calls also, and when I got a hold of them the lady KJ was quite rude. I pushed through and went to pick up my personalised balloon, it didn’t have the correct writing- even after confirming twice exactly what I needed, she peeled off the incorrect lettering and I asked if she can re-do it so the script was centred on the balloon, she said she “didn’t really want to”. I just left without ballon or payment. Wouldn’t go back. Thank heavens for Big W.
Edit: hi there, Katerenga here, I wrote this response of my partners account as I do not have a google account. Yes I had a hens event that I requested specific personalised balloon for, which When i arrived to collect was incorrect. I asked for it to be changed to the requested “Future Mrs Glass” as you had “The Future Mrs Glass”. In which u peeled off “The” which left the left of the writing off centre which I asked you to fix. You replied that you really didn’t want to. So yes I told you if you didn’t want to change it I wouldn’t pay for it, you didn’t want to change it so I walked out. I went to big W and got some beautiful Gold and clear balloon bouquets. Not personalised – I did not say they were personalised. You were rude, and your service is overpriced. This is an honest review of what your service provided. I did take my business elsewhere and gladly at that.
A gorgeous balloon bouquet delivered to Royal Brisbane Hospital. Excellent service, very helpful on both phone and email. Order to delivery within 2 hours and an extra personal touch of sending a photo of the balloons and message before they left the shop and another email to confirm they had been delivered right to the room in the hospital.
www sparklesurprize com.au – but I called the mobile number and spoke to Mark and he took the time to send me some extra photos to decide what to send. They were great the whole process, I will definitely use them again.
Wonderful service and very helpful staff!! Balloons were nicely selected and decorated the venue beautifully. Fantastic company who go above and beyond to deliver a bespoke service. I will be using them for any occasion needs in the future and would not hesitate to recommend
I had watched the team from Sparkle Surprize deliver to the hospital I work at and asked them if they did parties. They gave me a brochure and asked me to call. It was my Mum’s 80th on the weekend, well Mark and KJ went so above and beyond. Everything was perfect, in fact in my Mum’s own words it was like walking into a dream. She was so surprised and happy. Can I say thank you a million times for making my Mums day and showing me again how great you are. Sarah.
Balloons and Sparkle really know how to make an event SHINE! If you are looking for decor at your next event that really stands out, Balloons and Sparkle is the place to go!
Walked in to ask about balloon prices recently.
Kind of ignored at first…but brushed it off. The lady there then was extremely rude and assumed I was someone from the church next door (I guess she has problems with them? Not a great way to assume anyone who walks in your store is from there). Was very snappy in her responses and answers to my legitimate questions. ( I was mainly asking how much a specific balloon design was I wanted. How much each word placed on the balloon costs etc.). She also was half turned away the entire time continuing to blow up balloons for another order, which lent a kind of frostiness to the conversation as well.
I asked about the lights that come with the balloons and she said:
“since we are ‘balloons and sparkle’, all of our balloons come with lights – if they didn’t we would just be ‘balloons’. You can just go to Kmart if you want balloons.”
Stunning response that didn’t even answer my question.
I also asked if I could get bigger balloons and she really harshly said ‘Why would you want to get bigger balloons ?!?’. Well – how about you let the consumer decide what they want ? Geez louise women!
Quite frankly I’m surprised how they can be still in business with someone so rude. Just read a couple of the other reviews about how rude she is – they are telling the truth here ! Aligned with my experience 100%.
Needless to say – I obviously walked out with out buying anything. Would never recommend.
Thank you for making our little get together for my Mum’s 60th “sparkle” she and all the guests were so impressed with the balloons you had made up. They are simply beautiful – 4 days later they are still going strong. Your service was simple, hassle free, delivered (added bonus!) and really well priced. Highly recommended for any event big or small. Thanks again – you guys are legends!
Hey KJ and team you guys ROCK! My bride was so surprised and the balloons in our room
Took her breathe away. I know I called
SO SO SO many times and you never once told me off, like the florist and cake lady did. You just said Greg we have got this. And you certainly did. Sending you loads of feel good karma beautiful people.
Sensational product and service.
Sent an email on Sunday. KJ phoned me Monday first thing to discuss our needs, ordered 10-30 Monday, Balloon arch, delivered and set up
2-30pm same day. WOW. Promo started that day and I had forgot to order.
Looks great, 4 weeks later still looks great. Even won an award for best display for the Store with Qld group
Well done and thank you.
Thankyou so much for the beautiful balloon table arrangements you did for us for our 21st birthday event on 4th jan 2020. They were amazing and admired by all our guests. They are still looking fabulous 48 hours later and are scattered around our house. Your communication with me was excellent and so helpful and delivery of the balloons to our function was seamless and all in place when we arrived. I can not recommend you highly enough and highly recommend balloons and sparkles to anyone looking for spectacular balloon arrangements and quality.
While I was setting up my own props (photo booth) at a venue I watched a lady setting up balloons. They were not something I had ever seen before. She was obviously quite tired. But she was so particular and her pride in her work just showed through in the way she cared how every detail looked. The venue was less than suitable for what she had created. You could tell she was not happy with the way her set up looked and I have to say the venue again was very much less than helpful. But she (I did not catch her name) I think it was Kate, was never rude and was always polite, and some of the venue staff were pretty snappy. Anyway the client arrived and things all got smoothed over. Her client was the same as mine, raved about her. How this is the only balloon company she will deal with etc, and that she is the best, her pride in her work etc. I can only hope maybe one day a client will say the same about me. Sorry I did not get your name nice lady. But your balloons were awesome.
The most beautiful products and so much care is taken to ensure the best quality and wonderfully unique deliveries.
Recently had a beautiful Sparkle Halo balloon delivered to my Mother in Law while she was in the P.A. hospital. So many people stopped and asked where she got it, it was so stunning, and the sneaky giant freckle chocolate was a huge hit too!
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